Frequently Asked Questions

Have questions? We have answers. If you can't find what you're looking for, feel free to contact us.

How do the installment plans work?

Currently, we process the full payment at checkout. We are working on integrating installment partners soon. Please check back for updates!

Are the phones new and unlocked?

Yes, all our phones are brand new, factory-sealed, TRA-approved, and carrier-unlocked. They come with the full one-year official Apple warranty.

What is your return policy?

We offer a 7-day hassle-free return policy for unopened products in their original packaging. Please see our Terms of Service page for the full details.

How long does shipping take?

Standard shipping within the UAE is typically 1-2 business days. We offer same-day delivery in Dubai for orders placed before 12 PM.

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